Privacy Policy for Hydro Home Improvement
Last Updated: January 2026
At Hydro Home Improvement, we value your privacy as much as we value your home’s curb appeal. This policy explains how we collect, use, and protect your information when you visit our website or request a quote.
1. Information We Collect
We only collect information that you voluntarily provide to us via our contact forms, text messages, or emails. This includes:
Contact Data: Name, email address, and phone number.
Property Data: Your physical address (so we can provide accurate service quotes).
Media: Photos of your property that you send us for estimation purposes.
2. How We Use Your Information
We use your data strictly for business purposes, specifically to:
Provide you with a fast, accurate quote.
Schedule and confirm your cleaning appointments.
Send occasional updates or seasonal maintenance reminders (you can opt out at any time).
Improve our website and customer service experience.
3. Sharing Your Data
We do not sell, rent, or trade your personal information to third parties. We only share your information with trusted partners necessary to run our business (such as our payment processor or scheduling software) or if required by law.
4. Data Security
We implement "Hydro-tight" security measures to maintain the safety of your personal information. Your data is stored on secure servers, and we limit access to employees who specifically need the information to perform their job.
5. Cookies and Tracking
Our website (hosted by Hostinger) may use basic cookies to analyze site traffic and improve your browsing experience. You can choose to disable cookies through your browser settings if you prefer.
6. Your Rights
You have the right to ask us what information we have about you, to correct any errors, or to ask us to delete your data from our records entirely.
7. Contact Us
If you have any questions regarding this privacy policy, you may contact us at:
Phone/Text: 803-336-1640
Location: Serving Lake Wylie, SC and the Charlotte Metro Area.
